This Privacy Policy governs the manner in which The Corner Newcastle collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.thecornernewcastle.com website (“Site”). This privacy policy applies both to the Site and all products and services offered by The Corner Newcastle.
- Who We Are
26 Mosley Street Limited is registered in England and Wales (Company number 11730068). 26 Mosley Street Limited (trading as The Corner) provides serviced office space and meeting room facilities in Newcastle upon Tyne. We are the “data controller” for the personal data we collect and process in connection with our services. If you have any questions about this notice or how we handle your personal data, please contact:
Data Protection Lead
26 Mosley Street Limited trading as The Corner
Bank Chambers
26 Mosley Street
Newcastle upon Tyne
NE1 1DF
Email: admin@thecornernewcastle.com
Telephone: 0191 269 6989
- The Personal Data We Collect
We may collect and process the following types of personal data:
- Contact details (name, email address, telephone number, postal address)
- Company information (company name, registered office address, company number)
- Identification documents (such as photographic ID) where reasonably required to verify identity in connection with entering into a licence agreement.
- Visitor information (name, company name, visit details)
- Telephone message information
- Financial information for invoicing and payments
- Technical data when you use our website (IP address, browser type, device information)
We collect personal data directly from you, through our website, through correspondence, or as part of entering into and administering our services.
- How We Use Your Personal Data
We use personal data for the following purposes:
To provide our services
Including serviced offices, meeting rooms, tenant mail distribution and telephone answering.
Lawful basis: Contract.
To comply with legal obligations
Including financial record keeping.
Lawful basis: Legal obligation.
To manage and administer our business
Including tenant management, supplier management and internal record keeping.
Lawful basis: Contract (where processing is necessary to perform our agreement with you) and legitimate interests (to effectively manage and operate our business).
To respond to enquiries
When you submit a website contact form or application form.
Lawful basis: Legitimate interests or contract (where applicable).
For marketing communications
To send newsletters or updates where you have subscribed or where permitted under applicable law.
Lawful basis: Consent (for new marketing subscribers) or legitimate interests (for existing clients where we are permitted to send service-related updates under applicable electronic marketing laws).
To operate and improve our website
Including analytics and advertising tracking.
Lawful basis: Consent (for non-essential cookies).
Where we rely on legitimate interests as a lawful basis, we have assessed that our interests are not overridden by your rights and freedoms.
- Marketing Communications
If you subscribe to our marketing communications, we will use your contact details to send relevant updates and information about our services. You can unsubscribe at any time by using the link in our emails or contacting us directly. Marketing communications relating to The Corner are sent by 26 Mosley Street Limited. Where we use shared service providers, personal data is processed on our behalf in accordance with data protection law.
- Website Analytics and Cookies
We use cookies and similar technologies on our website. Some cookies are essential for website functionality, while others (such as Google Analytics and advertising cookies) are used to analyse usage and improve our services. Non-essential cookies are only placed with your consent. Further information can be found in our Cookie Notice.
- Sharing Your Personal Data
We may share personal data with trusted service providers who support our business operations, including (but not limited to):
- Microsoft (Microsoft 365)
- MailerLite (email marketing services)
- Google (analytics and advertising services)
- Sage (accounting software provider)
- One.com (website hosting provider)
- The Unite Group (telephony and IT services)
- Professional advisers (such as accountants or insurers)
- Law enforcement or regulatory authorities where required
We only share personal data where necessary for the purposes described in this notice and ensure appropriate contractual and organisational safeguards are in place. We require all third-party service providers to respect the security of your personal data and to process it in accordance with the law.
- International Transfers
Where personal data is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with UK GDPR, including the use of International Data Transfer Agreements (IDTAs), UK Addendums to Standard Contractual Clauses, or reliance on adequacy regulations where applicable. This may include transfers to service providers such as Microsoft, Google or MailerLite.
- How Long We Keep Your Personal Data
We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.
In general:
- Client records are retained for the duration of the agreement plus six years.
- Financial records are retained for six years after the end of the relevant financial year.
- Visitor sign-in records are retained for 12 months (unless required for investigation or legal claim).
- Marketing data is retained until you withdraw consent or unsubscribe.
Where there is an ongoing dispute, investigation or legal claim, we may retain relevant data until the matter is fully resolved. We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, misuse or alteration.
- Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data (in certain circumstances)
- Request restriction of processing
- Object to processing based on legitimate interests
- Request data portability (where applicable)
- Withdraw consent at any time (where processing is based on consent)
To exercise your rights, please contact us using the details above.
- Complaints
If you are unhappy with how we have handled your personal data, please contact us in the first instance. You also have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
- Updates to This Notice
We may update this Privacy Notice from time to time. The latest version will always be available on our website.